FAQ

WE ARE HERE TO HELP

Some of Our Most Frequently Asked Questions

I am interested in becoming a new client of Sahmel & Associates, how do I inquire?

Please go to our “Home Page” or “Contact Us” section and kindly provide your contact information and a member of our office will reach out to you soon. Or please call our office at 619.295.0800 to schedule a complimentary telephone consultation.

Sahmel & Associates provides a personalized accounting experience based on each client’s needs. Quotes are assessed and provided by Ron during the initial stages of establishing a client/accountant relationship.

We can only provide estimated time of completion upon receiving all relevant tax data from the client. Incomplete submissions are subject to longer preparation times.

Please allow 1-2 business days for our office to transmit the tax returns. You should receive a response to your email, acknowledging receipt of your signed e-file authorization forms. Please call our office at 619.295.0800 or email Denise Gleb at denise@sahmelcpa.com

Please provide a copy of ALL pages of the government notice via email, fax or mail. Photographs and/or partial copies of notices will not be accepted or processed. Please email copies of government correspondences to Deserae Rawling at deserae@sahmelcpa.com

We will have a Accountant look into your matter. The Accountant assigned to your project will contact you directly with any questions and/or findings.

Please note, depending on the nature and complexity of the correspondence, the project may be subject to billing.

 There are 3 ways you may pay your invoice:

  1. Payment Credit card over the phone: Please call our office at 619.295.0800 to pay your invoice over the telephone with a Credit Card.
  2. Payment by mail: Please mail a check to our office or fill out your credit card information on the invoice/bill provided.
  3. Payment by ACH: Please email a copy of a voided check to Deserae Rawling at deserae@sahmelcpa.com

Finance charges are applied on invoices unpaid 30 days past the billing date are deemed delinquent and are subject to an interest charge of 15% per annum.  Please contact Deserae Rawling with any billing related questions.

 The federal government projects that refunds can be tracked on their website 1) within 24 hours after electronically filing, or 2) 4 weeks after paper mailing.  To check the status of your Federal refund, you may go to https://www.irs.gov/refunds, enter your social security number or taxpayer ID number, your filing status, and the exact refund amount on your tax return, and the government website will provide you with information pertaining to your refund.

 

The state of California projects that refunds will be received within 1) 3 weeks, if your tax return was filed electronically, or within 2) 3 months, if your tax return was filed by paper mailing.  To check the status of your California State refund, you may go to https://www.ftb.ca.gov/refund/index.asp, enter your social security number, your mailing ZIP code, the exact refund amount on your tax return, and the numbers in your mailing address, and the government website will provide you with information pertaining to your refund.

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